From this page, you may email the Jump Client installer to one or more remote users.Be sure to check Attempt an Elevated Install if the Client Supports It as well as Prompt for Elevation Credentials if Needed.The connection type can be either active or passive.Configure the Jump Client settings as needed.From the /login interface of your B Series Appliance, go to Jump > Jump Clients.To install a Jump Client in preparation for using smart card support, you must set certain options as described below. To install a Jumpoint, please see Jumpoint: Set Up Unattended Access to a Network. Jumping to a remote computer via an elevated Jump allows the representative to interact with UAC prompts in order to enter the smart card PIN. It is therefore necessary to access the remote computer via a pre-installed Jump Client, which must be running as a system service, or through a Jumpoint or local network Jump using administrative credentials. This UAC prompt is inaccessible to the support representative if the BeyondTrust customer client is not already running in elevated mode. When attempting to operate with the credentials on a smart card, the user is prompted to enter a PIN. A Jumpoint or local network Jump, using administrative credentialsĪccessing the remote computer in elevated mode allows the representative to interact with UAC prompts in order to enter the smart card PIN. A Jump Client running as a system service.It is therefore necessary to access the remote computer in one of these ways: This User Account Control (UAC) prompt is inaccessible to the support representative if the BeyondTrust customer client is not already running in elevated mode. Install a Jump Client or Jumpoint for Elevated Session Start
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